See What Our Customers Say About Our Auto Repair Services!
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I was able to make an appointment online to have my brakes checked, which was great for me. They found everything to be ok, and I was glad for the honesty, because some auto repair places are not to be trusted. I will definitely take my car back there for any future concerns with my vehicles.
Response from the owner: That is great to hear Belinda! Love reading these great reviews and I am happy everything is ok on your car. Thanks for your continued support!
I been using them off and on for about 4 years. Guys at the front could be a bit more empathetic when dealing with customers who are stressed about their cars. But they take care of business and get the job done. So far, no misdiagnosis and mechanical work done right. Decent price for diagnostics and done within a reasonable amount of time.
Response from the owner: I am so sorry to hear this, I have passed your review onto our staff and informed them that this is unacceptable. I would like to know more about the transmission part so that I can get with the tech that was working on your vehicle, but I don't have any information to look up the repair order. I will talk with them all to ensure that this doesn't happen going forward. If you would like to discuss it further my extension is 201. Thank you sharing your experience, it does help us to be better!
I needed a computer reset because I replaced my throttle body and they got to it in no time great work and nice helpful staff
Response from the owner: Fantastic to hear Nadiya, thank you very much for your review and those 5 stars!
Good work and reasonable prices
Response from the owner: Nice Terrance, we really appreciate the 5 stars and the review!
These guys always are courteous as well as thorough in their repair, clean up, and delivery. Kept me informed of the status.
Response from the owner: Fantastic review Steven, thank you very much for taking the time to share!
Great service appreciate the help. Matthew was great 👍😃
Response from the owner: Awesome Don! Thank you very much for the review and 5 stars, we really appreciate it!
Response from the owner: Thanks for the 5 stars Declan, we really appreciate that!
They did really good on my car. Will go back for my front brakes.
Response from the owner: Awesome to hear, thank you so much for the review and 5 stars!
Excellent, timely & professional service!
Response from the owner: Awesome to hear Jamerica and thanks so much for sharing!
Pretty good
Response from the owner: Awesome Shawn, thanks for taking the time to review us, we really appreciate it!
LMC is trash. No communication and poor job by staff with customer service. If you do not pay for them to fix whatever issue you have with your car, you don’t matter. I paid $90 for diagnostics which is crap because still do not know what’s wrong with my car or how much it cost to fix the problem.
Response from the owner: I am sorry you are not happy with our service but I feel that is not a fair review of what happened with your car. Not sure what you mean by the no communication part, we received your car in at 9:15 am and we checked it out and were calling you back to let you know what was wrong with the car at 12:38pm the same day. The service advisor explained what was wrong, the water pump failed, and the engine computer had two stored codes for high cylinder head temperature and engine protection enabled. He also informed you that the engine was severely damaged with a cylinder head gasket leak, (blown head gasket). We find this by using a tool that has chemical fluid in it and will turn green if it detects combustion gases in the cooling system, which your vehicle did. Listening thru the call recording, I heard the service advisor explain that the vehicle would need the engine replaced. At LMC we recommend an engine in this case as doing cylinder head gaskets can get expensive and we are worried about the rest of the engine and its condition. We do know that there are other "remedies" and fixes out there for this, but we cannot perform those here as they can generally either fail, not work or is only a short-term fix. I am not sure what you mean by if you don't fix the car you don't matter comment because we did exactly what we told you were going to do and you stated on the call recording that you were thinking of replacing the car or decide what to do at a later time. Your mobile mechanic called as well and I talked with him at length about your car and the issue it was having and what we found, how we found it and explained the reasons why we recommend an engine and that we are unable to do head gasket replacements on that vehicle. LMC found the head gasket leak and the water pump leak, I am not sure why the mobile mechanic even replaced the thermostat with all these other issues that needed to be corrected as well.If you changed your mind about looking for another car then we can certainly write an estimate for the repairs if you wish.
Response from the owner: Fantastic Kimothy, thank you very much for the 5 stars!
I recommend LMC Complete Automotive 100%They were honest and helped me with my SUV problem. At AutoZone, they told me the problem was the starter, but LMC checked on it and they found out it wasn’t the starter. I just needed to change the battery and the key fob. LMC diagnosed the problem with precision and they saved me unnecessary costs. They told me to go get a new fob and it was truth! I bought a new one and problem solve!Also, personnel was very attentive, quick, and helpful!Thank you so much!
Response from the owner: Amazing review Christina! Thank you so much for taking the time to review us and we are very happy everything worked out good with the car!
Response from the owner: Thank you very much Ernest for the 5 stars, we really appreciate that!
Iv been here two times and i never had a problem very good guys good work
Response from the owner: Nice Irving, thank you very much for sharing your experience with us and for the 5 stars!
My new go to shop. Friendly service, answers questions over the phone. I was able to get my truck in and out in almost no time. Way faster and cheaper than going to the dealership. I would recommend them to anyone.
Response from the owner: Awesome Joe! Thank you so much for your 5 star review of us, we really appreciate that and we thank you for giving us the opportunity to serve you!
I had the best experience at this shop. The employees seem honest and have reasonable prices. Also, Winston provides the best customer entertainment there is available anywhere! ☺️
Response from the owner: That is great to hear Graciela! We stoked about your great service at LMC and look forward to seeing you again should you need us. Winston will be waiting for you, ball in hand....well, mouth haha.!
The best! The complete opposite of everything I ever expected from car service and mechanics. The whole team is incredibly friendly, the service is quick and to the point, no scams or shady business, just honest work! And Winston is the sweetest pup! This is the only place I go to service my car!
Response from the owner: Wow! What a fantastic review Ashley! Thank you so much for sharing your experience with us. Winston is such a good boy, loves to entertain!
I went in for an oil change, played with their adorable shop dog & all staff were very polite. The tech noticed that I had a brake light out, had that fixed too. They are very thorough!
Response from the owner: Thank you so much Barbara, we really appreciate the review!
Response from the owner: Thank you very much for the 5 stars Sandi!
very professional. would definitely recommend
Response from the owner: Nice to hear Steven, we appreciate the review and the 5 stars!
The staff was very professional.
Response from the owner: Fantastic Danita, thank you very much for the review!
I had an awesome experience!
Response from the owner: Awesome to hear Marisable, glad we could help and thanks forbthe 5 stars!
This is a great company. Always try to help out when we have a problem. I get my repairs and oil changes her.
Response from the owner: So awesome to hear this Amber, we are so glad we could help with your car, thank you so much for sharing and for the 5 stars!
They are very kind at the desk, and got my inspection done quickly (less than 15 minutes)!! They are definitely my new go to car shop. Plus I get dog cuddles while I wait!
Response from the owner: Great review Shaughnessy, we really appreciate you taking the time to share with others and Winston loves to give and get cuddles too!
Went for a state inspection for registration renewal. Was in and out very quickly and everyone was helpful, polite and professional
Response from the owner: That is good to hear Jacquelin, thank you very much for taking the time to share your experience with us and for the 5 stars!
Fast and friendly. Went in for an oil change, got to play with the dog, and boom I was done. Found my new oil changing spot.
Response from the owner: Fantastic T! We are stoked you found a new place to go, and glad to hear Winston did his part by entertaining you, he is really good at that!
Went in for an unscheduled car inspection - they were so polite and professional and had my inspection done quickly, paperwork left neatly on my passenger seat and payment was easy. Will definitely use them again. Hot fresh coffee too!
Response from the owner: Awesome Lisa! Thank you so much for sharing your great review of us, it really helps us be even better!
They were quick and efficient!
Response from the owner: Great to hear Juenelle, we strive for perfection! Thank you very much for your review!
I went there for a State Inspection. The service is quick,, staff is friendly, nice waiting area and tasty coffee. Recommended.
Response from the owner: Fantastic to hear Cindy, thank you so much for taking the time to share your experience with us and for the 5 stars!
Great service. Friendly and they inform and contact you with the options to begin or start any service. Very reasonable w/ prices.Thank you!
Response from the owner: Great review! Yes, NO work is performed without approval from the customer first, a proven model that keeps customers happy and on the same page about their vehicles, we work hard to prove our worth. Thank you very much for sharing your experience and the 5 stars!
Response from the owner: Thank you very much for the 4 stars Kevin, we really appreciate it!
Professional and courteous. The work I requested was completely satisfactorily. It was completed even sooner than they had promised, at the quoted price and with no up-sale. I hate waiting at the mechanic shop so the courtesy shuttle within 10 miles was a real plus. My new mechanics! Thanks
Response from the owner: Wow Jocelyn, what a great review, thank you very much for sharing your experience!
Response from the owner: Kody, we really appreciate your 5 stars and appreciate your business, thank you!
Response from the owner: Love to see those 5 stars Francine, we really appreciate that!
Fixed my car good, but dented the back of it, they did not say anything about it, found out the next day. Service good. Integrity none
Response from the owner: Oh no, that's not good, if we damaged your car it certainly was a mistake and we would not hide it under any circumstances. We have cameras all over the property and would like to fix your car if we in deed damaged it. Please contact asap so we can correct this for you.
Very polite and didn’t have to wait for long
Response from the owner: Thank you very much for the 5 stars Tina, we appreciate your business and for taking the time to share your experience with us!
They're an honest mechanic shop. One of the service advisors is the pleasant the other isn't. They are very expensive but provide great service. Winston (the shop dog) is awesome. Go play fetch with him while you wait.
Response from the owner: Thank you very much for your review Mike, we have talked with our staff about this and that it is unacceptable. We apologize for the problem. Winston is super fun though, he just loves to play with our customers!
Response from the owner: Thank you so much for the 5 stars Rhonda, we really appreciate that!
Just a terrible place, avoid this car shop!!!I should have read the reviews. Many complains from other customers saying the same thing!! No worries best of luck
Response from the owner: Well, to say we are a terrible place because we wouldn't ILLEGALLY pass your cars state inspection is not a very fair review. We have to follow state law, we do not make the laws and you won't pay the fine if we were caught passing your car when it should fail. I am sorry you are upset by us doing the RIGHT thing. But the good news is, if you correct those issues we can issue the state inspection without any additional charges.
Response from the owner: Awesome John, thank you very much for the 5 stars!
I drive a little ways to get to this place, but I will go there every time I need them. Have been for four years now.They've always been courteous and honest. And you get to play ball with the dog!!
Response from the owner: That is just fantastic Sun Shine! So glad to hear this, we have many customers that drive quite a ways to get service at our shop and we think that's is just awesome! Glad you found us and glad you are happy with us.
Was very courteous, honest, easy to talk to!
Response from the owner: That's what we like to hear Dollene, thank you very much for sharing and for the 5 stars!
First time going to LMC and they did not disappoint. Professional from start to finish. Excellent communication and price was on point.
Response from the owner: Wow, fantastic Michael! Thank you very much for giving us a shot and hope to see you again if you need help with your car, thanks so much for taking the time to review us!
Went to get my car inspected and passed with no issues. Very next day the car would not turn on at all this morning. They were the last check my car. Then the person working the front desk said it would be 89 to do a diagnostic on the car. Why would we pay when they were the last to touch the car. Never back to LMC.
Response from the owner: Sorry to hear about your troubles with the car. A state inspection is a non intrusive inspection of the car safety items and a inspection of the cars computer via the testing machine. These machines don't do anything but check for trouble codes and not ready monitors. The service advisor was letting you know that a diagnostic charge would be needed to diagnose the issue. If the car would not start it could be a battery issue which we would not charge to check that part of it but performing a state inspection would not harm nor even inspect the cars battery. Lastly, no repairs were performed by us on the car. If you would like, we can scan the cars computer at no charge and see what the code is (if the check engine light is on) and give you some insight on what it may be or check your battery for you at no charge.
Very knowledgeable, polite and fast. They gave me straight answers and information no pushy upselling. Definitely will be back if I need any more help.
Response from the owner: What a great review Christopher, thank you very much for taking the time to share your experience with us to others!
Response from the owner: Thanks for the 5 stars Dennis, we really appreciate that!
It was my first time going to LMC and they did a great job with my oil change and checked out an issue with my AC in my vehicle as well. It was great being able to set my appointment and the customer service and timeliness was a truly appreciated touch. Costs were fair and customer friendly. I'll definitely be going back in the future.
Response from the owner: Wow, what a fantastic review Eric, thank you very much for taking the time to review us! We do strive for perfection and adhere to appointment times to minutes of arrival. Thanks again!
When I made the appointment they gave me options and realistic estimates. At the appointment my vehicle was serviced on time and the pricing didn’t change. No attempt at upsell left me one very happy customer. I will be back when my vehicle needs a mechanic.
Response from the owner: Great to hear Sanna! We feel that adherence to appointment times is crucial to a successful car repair! We also try to make your visit the less stressful as possible, thank you very much for your review!
Response from the owner: Awesome 5 stars Devy, thank you very much for that!
The service was very professional and the agent was very respectful and knowledgeable. My car inspection was done very fast and I was very happy with the service. Definitely will be using their services in the future.
Do Not take your car here for service, Initially they held my car for a week without starting on it and didn't let me know anything. Charge me $1423.67 to find out they did not even diagnose an accurate problem. Just did work base on my concerns (smelling exhaust smell while driving) never did I tell them that. So when I reach out to them to let them know my check engine light was back on. They then had a list of reason why my car check engine light was present. Stated "he was not surprised it was back on, most customer don't care that their check engine light is on." Why wouldn't you let you customer know everything you encounter when service their vehicle. LMC automotive robbed me of time and service.
Good service ! Stand behind their work.
I want to thank all of the guys who I came in contact with at LMC Complete Automotive a huge thank you for being SO VERY RESPECTFUL! Especially to all the single women out there in need of auto repairs looking for an honest and respectful auto shop I highly I highly LMC.
I was on the internet searching for a new Auto Repair Shop to take my car to when I came across LMC Complete Automotive. After reading a lot of their outstanding reviews I gave their office a call. I spoke with Gary & explained to him that my Battery Service Charge light on the dash started coming on the night before. I needed to take it somewhere that didn’t require an appointment and who wouldn’t have to keep the car for an extended period of time. I explained to Gary that my dealership told me that I needed to replace the throttle body however after we spoke for a couple of minutes he told me that he thought it was the alternator. As I was so pressed for time he told me he would go ahead and order the throttle body & alternator so they would be at the shop when I arrived.
I took the car in later that day & the diagnostic test revealed the alternator was bad. In addition, he notified me that the throttle body was extremely filthy & in order to save me some time and money they were going to do a thorough cleaning on the throttle body for now.
In addition since they completed the repair and cleaning so fast I went ahead and had them do an oil change as well. 2 1/2hrs later I was leaving the shop and my car was running like a champ.
I will be taking my car here from now on. I just can’t say enough about this place, theses guys are absolutely wonderful!!!
Nanette F.
Houston, TX
I was on the internet searching for a new Auto Repair Shop to take my car to when I came across LMC Complete Automotive. After reading a lot of their outstanding reviews I gave their office a call. I spoke with Gary & explained to him that my Battery Service Charge light on the dash started coming on the night before. I needed to take it somewhere that didn’t require an appointment and who wouldn’t have to keep the car for an extended period of time. I explained to Gary that my dealership told me that I needed to replace the throttle body however after we spoke for a couple of minutes he told me that he thought it was the alternator. As I was so pressed for time he told me he would go ahead and order the throttle body & alternator so they would be at the shop when I arrived.
I took the car in later that day & the diagnostic test revealed the alternator was bad. In addition, he notified me that the throttle body was extremely filthy & in order to save me some time and money they were going to do a thorough cleaning on the throttle body for now.
In addition since they completed the repair and cleaning so fast I went ahead and had them do an oil change as well. 2 1/2hrs later I was leaving the shop and my car was running like a champ.
I will be taking my car here from now on. I just can’t say enough about this place, theses guys are absolutely wonderful!!!
Nanette F.
Houston, TX
They are very sufficient and knowledgeable. Explained exactly what the problem was and made my feel confident that they could help which they did.....glad I took my friends advice and used LMC AUTOMOTIVE 😊
Quick and easy. Friendly staff
I go to LMC every year, for my inspection. These guys are extremely knowledgeable and very nice! I’m spreading the word!
I love that people skills and I also love the detail but everything that they do when they check on your car and they call you before they even start doing any work to make sure that this is what you want
They always do the work they say they’re going to do at a fair price
Awesome shop. The guys at LMC did an alignment on my truck after I put new tires on it. Drives solid and my camber issue was taken care of. Also Winston, the shop dog was a blast to entertain. Played fetch with his tennis balls.
Quick customer service and friendly atmosphere. The pup kept me occupied until the work was completed
Fantastic service and honesty! Highly recommended!!!
quick service.....I luv playing with the dog
very professional. knew what they were talking about. always been a good experience.hard to find a good honest shop now a days
Service Department is Great, They have taken care of all of ours cars for 10 + years. Wish they were open on Saturday's
They guy at the counter was very helpful and very handsome.
They were nice and they told me everything that needed to be done to my vehicle
***** 5 star service thorough
Offers excellent service and cares about your concerns for your vehicle .
Been going to LMC several years. Always polite, efficient and friendly
The staff was extremely helpful and committed to finding out why my check engine light would not go off after having the perceived problem resolved. They were finally able to figure it out and provided excellent customer service. I appreciate their help, as a woman, it can be intimidating going into a car shop because you do not know if you will be taken advantage of. The LMC automotive team was transparent without all the extra. I will return for any future issues with my vehicle.
LMC have always given me the best service. I have been going to them for over 30 years. My last visit was in and out within about 45 minutes. Chad has always been very helpful and friendly. I will continue to take my vehicles to LMC for service.
Chad and Matt were both very helpful in getting the car troubles identified and solved in a timely and cost effective manner.
Professional, competent and reasonably priced.
prompt friendly service, nice waiting room, friendly staff
